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Welcome to our FAQ section. Here you’ll find quick answers to the most common questions about shopping at Badoure. If you need further assistance, our team is always here to help.
We accept all major secure payment methods, including:
American Express (AMEX), Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, and Visa.
All payments are encrypted and processed safely.
Yes. Our website is protected with SSL encryption and all payments are handled through trusted, PCI-compliant gateways. We never store your full payment details.
Yes, we ship Australia-wide.
Shipping times and delivery options may vary depending on your location.
If you need a full shipping policy, just let me know.
Delivery usually depends on handling time + transit time.
If you give me your exact shipping times, I can update this answer accurately.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and link.
You can check your delivery status at any time.
If your order has not yet shipped, we may be able to change or cancel it.
Please contact us as soon as possible at:
Email: support@badoure.com
We accept returns for eligible items within 30 days of delivery, provided the item is unused, undamaged, and in its original packaging.
For details, we can prepare a full Return & Refund Policy page for you.
If your payment fails:
Check your card details
Ensure sufficient balance
Try a different payment method
Contact your bank for verification
If you still face issues, reach out to us at:
Email: support@badoure.com
Yes. We are happy to assist with any order, product, or payment questions.
Reach out anytime at:
Email: support@badoure.com
You can contact us via email:support@badoure.com
We aim to respond within 24 hours (business days).