Below FAQ are some common concerns of our clients
If you have other questions, please just send it to support@badoure.com.
Need Help?
Website name: Badoure
Company name: Four Frontiers B.V.
Address: Moezel 19, 2491 CV, The Hague, The Netherlands
E-Mail: support@badoure.com
Contact form: here
Telephone: +31 653999516
Company number: 93573197
VAT number: NL866454615B01
Opening hours Customer Service:
Monday to Friday from 09:00 to 17:00.
Saturday and Sunday from 10:00 to 13:00
We aim to respond within one day.
Shipping
Free Shipping
We offer free shipping on all orders.
Which shipping partner does Badoure use
We work with trusted courier services such as DHL to ensure reliable and timely deliveries.
What are the delivery times
Processing time is 1-3 business days and shipping time is 7-10 business days.
Refunds/returns
What should I do if I receive a damaged item
If you receive a damaged item, please reach out to our customer service team right away. We’ll assist you with arranging a return or exchange to ensure you get a replacement as quickly as possible.
How long is the refund period
We offer a 14-day return and refund window on all purchases.
Can I exchange an item?
We do not accept exchanges. However, you can return the item for a refund and place a new order for the correct item.